Contact EG Hisense

Pick whatever suits you. Every number here reaches the same team, and we confirm the technician’s visit time on the same call or chat.

Hotline16062From any mobile or landline in Egypt

Other ways to reach us

01050887010

Send the model and a photo of the fault or error code, and a technician replies with an initial diagnosis.

Mobile

01050887010

A regular call to the same number as WhatsApp.

Landline

Any of these numbers:

Email

info@eg-hisense.com

For enquiries, complaints and written follow-up.

When we take requests

We take requests 24/7, including Fridays and public holidays. The technician’s visit time is confirmed on the same call, depending on your area.

Have these ready for a faster diagnosis

The model number: on a label on the back of the TV, on the side of the AC indoor unit, or inside the door of the washer or fridge.
What the fault is: when it started, when exactly it happens, and any noise or blinking light.
The error code on the display, if there is one. A photo on WhatsApp helps a lot.
Your address and area, and the best time for you to be home.

Areas

In Greater Cairo and Alexandria the technician usually reaches you the same day; in other governorates we arrange the nearest available time.

EG Hisense is an independent repair centre, and these are our own numbers, not Hisense’s. If your appliance is still under purchase warranty, call the number on your warranty card first.