TV & Screen Repair
Won't turn on. Sound with no picture, usually the backlight. Lines across the screen. VIDAA freezing up. We repair all of it at board and backlight level, any size from 32 to 100 inches, ULED or QLED.
EG Hisense · Independent repair centre
Hisense Appliance Repair in Egypt
EG Hisense is an independent repair centre that works on Hisense appliances only: TVs, air conditioners, refrigerators, washing machines, deep freezers, dishwashers, dryers and microwaves. The technician comes to your home, inspects for free, and tells you the full price before starting, and every repair carries a written 6-month warranty. TVs in particular we repair at board level — we don't just tell you to buy a new one.
We take requests 24/7 and confirm your visit time on the same call.
- Free inspection
- Price agreed before any work
- Written 6-month warranty
6 monthsWritten warranty
8Appliance types we repair
8
Hisense appliance types we repair
24/7
Repair requests taken
6 mo
Written repair warranty
16062
One number for everything
Our services
Hisense Repair Services — Every Hisense Appliance
Whatever Hisense appliance you have, we send a technician who works on exactly that one, not a generalist who treats everything the same. The TV technician does screens. The AC technician does air conditioning. Each knows Hisense's models and fault codes. The result: faster diagnosis, and most jobs are done on the first visit.
Air Conditioner Repair
The most common Hisense AC complaints: not cooling, dripping indoors, ice on the pipes, an E code on the display. The technician specialises in inverter units: full repair, deep clean, refrigerant charged to the right type and amount for your model, and installation if you need it.
Refrigerator Repair
Fridge not cooling, or the freezer works but the fridge side doesn't? Excess ice, water on the floor, a compressor that never stops? A refrigeration technician comes quickly, and a dead fridge full of food jumps the queue.
Washing Machine Repair
Won't drain, won't spin, won't heat, or showing an E or F code? Front-load, top-load or inverter — we fix it at your home with model-matched parts and a written warranty.
Deep Freezer Repair
What's inside a dead freezer can't wait. Upright or chest, home or commercial, weak freezing, a full stop or fast ice build-up — we move quickly, and commercial freezers get priority.
Dishwasher Repair
Not draining, not heating, a white film on the dishes, or a leak? We fix the fault, and on the same visit we set the salt system to your area's water hardness.
Dryer Repair
Drying takes longer than it used to, the water tank light stays on, or the drum won't turn? We service condenser and heat-pump dryers, and a deep condenser clean alone often brings performance back.
Microwave Repair
Runs but doesn't heat, usually the magnetron. Sparks inside. A turntable that won't turn. Don't open it yourself: the high-voltage capacitor inside can hurt you even when unplugged, and our technician discharges it safely before any repair.
Simple steps
How to Book a Hisense Repair — 4 Steps
- 1
Call or WhatsApp us
The 16062 hotline takes requests 24/7, or WhatsApp us on 01050887010. Tell us the appliance, the model and a quick description of the fault. If there's a code on the display, mention it too.
- 2
Pick a time that suits you
We arrange the earliest slot in your area. In Greater Cairo, Alexandria and the Delta, that is usually the same day.
- 3
Free inspection, clear price
The technician pinpoints the fault and gives you the full final price before any work. The decision is yours.
- 4
Repair with a 6-month warranty
The part is replaced in front of you, and you get a written invoice and a 6-month warranty certificate covering the repair and the part. Afterwards, we call to check on you.
1606224h hotline
Why us?
Why Hisense Owners Choose Us
Hisense only
We don't repair every brand. Our technicians see the same models and fault codes every day, so they diagnose faster and repair more accurately instead of experimenting on your appliance.
Real TV repair
Many workshops will tell you to replace the TV because they can't repair boards. We fix backlights, power boards, mainboards and T-CON boards — a fraction of the cost of a new screen.
We come to you
No need to move a heavy appliance anywhere. The technician comes to your home — in Greater Cairo, Alexandria and the Delta usually the same day.
Free inspection, full transparency
The inspection is free, and the price is quoted and approved by you before we start. No surprise fees.
Model-matched parts
We fit the part that matches your model, hand you the old part after the swap, and give you a written invoice with the part and its price.
Written 6-month warranty
Every repair carries a written warranty covering labour and the part. If the same fault returns within that period, we fix it again for free.
Customer service
Customer Service at EG Hisense — From the First Call Until It Works
When you call 16062, our customer service team records the appliance, the model, the fault and your area, then books the earliest slot with a technician who specialises in that appliance. If your appliance is still under its purchase warranty, we tell you upfront and point you to the number on your warranty certificate, so you don't lose your free repair.
We cover Cairo, Giza, Alexandria, the Delta, the Canal cities and Upper Egypt. Before the visit we confirm the time and the fault details; during the repair the technician explains each step and the cost before starting; and afterwards we call to make sure everything works as it should.
Want to book? Call 16062 or WhatsApp 01050887010 with the appliance, the fault and your area. We stay on the request until the job is done.
24/7Always answering
From our technicians
Hisense Error Codes — Understand Your Appliance Before You Call
Hisense appliances show faults as a code on the display. Below are the most common AC and washer codes, what they mean, and the first safe step to try before calling. Full tables are on each appliance page:
| Code | Appliance & meaning | Likely cause | First safe step |
|---|---|---|---|
| E1 | AC — room temperature sensor | Faulty sensor or its wiring | Cut power 5 minutes at the breaker; restart |
| E2 | AC — coil sensor or over-temperature | Clogged filters or the sensor | Wash the filters, let it cool, retry |
| E4 | AC — indoor fan motor | Fan motor or an obstruction | Check nothing blocks the blower |
| E1 / F01 | Washer — water not entering | Closed tap or clogged inlet filter | Open the tap; clean the hose filter |
| E2 / F03 | Washer — drainage problem | Clogged pump filter or kinked hose | Clean the pump filter; check the hose |
| E4 / F08 | Washer — door lock not engaging | Door switch or a caught garment | Close the door firmly to the click |
Codes can vary between models and generations, and between fixed-speed and inverter ACs. Easiest fix: photograph the code and WhatsApp it to 01050887010 — we will tell you what it means, free.
Warranty or us? · Updated 2026
Own a Hisense Appliance? Know When You Need the Warranty and When You Need Us
Hisense is one of the fastest-growing brands in Egypt and one of the world's biggest TV makers. EG Hisense is an independent repair centre specialising in its appliances — not the distributor or the warranty provider — so we always tell you plainly when to use the warranty and when to call us.
Still under the purchase warranty?
Use the warranty first — it's your right and it's free. Find the warranty certificate or invoice and call the number printed on it, and don't let anyone open the appliance before they do, or the warranty may be voided.
Out of warranty?
That's where we come in: specialist repair for every Hisense appliance, model-matched parts and a written 6-month warranty on the repair, at your home and usually the same day.
Call 16062 with your appliance model. If the warranty is still valid, we'll tell you where to go; if it has expired, we'll confirm coverage and an approximate cost before sending a technician.
Coverage
Hisense Repair Across Egypt
No need to search for the nearest centre or move a heavy TV or appliance. The technician comes to your home in these governorates:
- Cairo
- Giza
- Alexandria
- Qalyubia
- Dakahlia
- Sharqia
- Gharbia
- Monufia
- Beheira
- Kafr El-Sheikh
- Damietta
- Port Said
- Ismailia
- Suez
- Fayoum
- Beni Suef
- Minya
- Assiut
- Sohag
- Qena
- Luxor
- Aswan
- Red Sea
- Matrouh
- North Sinai
- South Sinai
- New Valley
In Greater Cairo, Alexandria and the Delta we usually arrive the same day; elsewhere we arrange the earliest visit we can. Call 16062 and tell us where you are.
FAQ
Frequently Asked Questions
What is your Hisense repair number?
EG Hisense's hotline is 16062, taking requests 24/7 for every governorate. You can also book on WhatsApp at 01050887010 or call our landline 0237615300. If your appliance is still under its purchase warranty, call the number on your warranty certificate first.
My TV has sound but no picture — repairable or finished?
Usually repairable. It's the most common Hisense TV fault — the backlight — and the usual fix is replacing the LED strips at a fraction of the price of a new TV. To check yourself: hold your phone's torch close to the screen while it's on. If a faint image appears, it's the backlight.
Is the inspection really free?
Yes. You get the full final price before any repair, and the decision is yours with no obligation.
How fast does the technician arrive?
In Greater Cairo, Alexandria and most Delta cities, usually the same day. Elsewhere we arrange the earliest slot, typically within 24 hours. Emergencies such as a dead fridge or a water leak get priority.
What spare parts do you use?
We fit the part that matches your model, and the technician tells you its name and price before fitting. You get the old part back with a written invoice.
How long is the repair warranty?
Six months, in writing, covering the repair and the part. If the same fault returns within that period, we fix it again at no charge.
Do you work on Fridays and public holidays?
Yes, we take requests every day including Fridays and public holidays. A broken fridge in mid-summer doesn't wait.
How much does a Hisense TV or AC repair cost?
It depends on the fault and the parts needed, which is why we always start with a free inspection. The technician pins down the fault, then quotes the final price before any work. If a repair isn't worth it next to a new unit, we'll tell you.
Your Hisense Needs a Repair? Don't Put It Off
A small fault today can become a bigger bill tomorrow. Call now and the nearest specialist will get to you quickly. Free inspection, a clear price before we start, and a written warranty.